/* BlueBubbles web chat - admin test widget */

.bb-wc {
  --bb-wc-bg: #0f1a14;
  --bb-wc-panel: #f7f4ef;
  --bb-wc-ink: #1a241c;
  --bb-wc-muted: #5c6b60;
  --bb-wc-accent: #2f6b4f;
  --bb-wc-accent-2: #1e4d38;
  --bb-wc-staff: #ffffff;
  --bb-wc-visitor: #d8efe3;
  --bb-wc-border: rgba(26, 36, 28, 0.12);
  --bb-wc-shadow: 0 18px 50px rgba(15, 26, 20, 0.28);
  --bb-wc-inset-x: 24px;
  --bb-wc-inset-y: 24px;
  position: fixed;
  z-index: 100000;
  font-family: "Segoe UI", "Helvetica Neue", sans-serif;
  font-size: 14px;
  line-height: 1.4;
  color: var(--bb-wc-ink);
}

.bb-wc--bottom-right {
  right: var(--bb-wc-inset-x);
  bottom: var(--bb-wc-inset-y);
  left: auto;
  top: auto;
}

.bb-wc--bottom-left {
  left: var(--bb-wc-inset-x);
  bottom: var(--bb-wc-inset-y);
  right: auto;
  top: auto;
}

.bb-wc--top-right {
  right: var(--bb-wc-inset-x);
  top: var(--bb-wc-inset-y);
  left: auto;
  bottom: auto;
}

.bb-wc--top-left {
  left: var(--bb-wc-inset-x);
  top: var(--bb-wc-inset-y);
  right: auto;
  bottom: auto;
}

.bb-wc__dock {
  display: flex;
  flex-direction: column;
  gap: 0;
}

.bb-wc--bottom-right .bb-wc__dock,
.bb-wc--top-right .bb-wc__dock {
  align-items: flex-end;
}

.bb-wc--bottom-left .bb-wc__dock,
.bb-wc--top-left .bb-wc__dock {
  align-items: flex-start;
}

.bb-wc--top-right .bb-wc__dock,
.bb-wc--top-left .bb-wc__dock {
  flex-direction: column-reverse;
}

.bb-wc__teaser {
  position: relative;
  display: inline-flex;
  align-items: center;
  max-width: min(260px, calc(100vw - 48px));
  margin: 0 0 10px;
}

.bb-wc--top-right .bb-wc__teaser,
.bb-wc--top-left .bb-wc__teaser {
  margin: 10px 0 0;
}

.bb-wc__teaser-main {
  position: relative;
  flex: 1;
  min-width: 0;
  margin: 0;
  padding: 10px 38px 10px 14px;
  border: 1px solid var(--bb-wc-border);
  border-radius: 20px;
  background: #fff;
  color: var(--bb-wc-ink);
  box-shadow: 0 8px 24px rgba(15, 26, 20, 0.14);
  cursor: pointer;
  text-align: left;
  font: inherit;
  font-size: 13px;
  line-height: 1.45;
  /* Keep transform off transition — it cancels entrance keyframe animations. */
  transition: box-shadow 0.2s ease;
}

.bb-wc--bottom-right .bb-wc__teaser-main {
  border-bottom-right-radius: 6px;
  transform-origin: bottom right;
}

.bb-wc--bottom-left .bb-wc__teaser-main {
  border-bottom-left-radius: 6px;
  transform-origin: bottom left;
}

.bb-wc--top-right .bb-wc__teaser-main {
  border-top-right-radius: 6px;
  transform-origin: top right;
}

.bb-wc--top-left .bb-wc__teaser-main {
  border-top-left-radius: 6px;
  transform-origin: top left;
}

/* Entrance animations (applied via JS on show / text change) */
.bb-wc__teaser-main--anim-pop {
  animation: bb-wc-teaser-pop 0.45s cubic-bezier(0.22, 1, 0.36, 1);
}

.bb-wc--top-right .bb-wc__teaser-main--anim-pop,
.bb-wc--top-left .bb-wc__teaser-main--anim-pop {
  animation-name: bb-wc-teaser-pop-top;
}

.bb-wc__teaser-main--anim-slide {
  animation: bb-wc-teaser-slide 0.4s cubic-bezier(0.22, 1, 0.36, 1);
}

.bb-wc--bottom-left .bb-wc__teaser-main--anim-slide {
  animation-name: bb-wc-teaser-slide-left;
}

.bb-wc--top-right .bb-wc__teaser-main--anim-slide {
  animation-name: bb-wc-teaser-slide-top;
}

.bb-wc--top-left .bb-wc__teaser-main--anim-slide {
  animation-name: bb-wc-teaser-slide-top-left;
}

.bb-wc__teaser-main--anim-fade-scale {
  animation: bb-wc-teaser-fade-scale 0.4s ease-out;
}

.bb-wc__teaser-main--anim-bounce {
  animation: bb-wc-teaser-bounce 0.55s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.bb-wc__teaser-main--anim-wiggle {
  animation: bb-wc-teaser-wiggle 0.55s cubic-bezier(0.22, 1, 0.36, 1);
}

.bb-wc__teaser-main--anim-rise {
  animation: bb-wc-teaser-rise 0.45s cubic-bezier(0.22, 1, 0.36, 1);
}

.bb-wc--top-right .bb-wc__teaser-main--anim-rise,
.bb-wc--top-left .bb-wc__teaser-main--anim-rise {
  animation-name: bb-wc-teaser-rise-top;
}

.bb-wc__teaser-main--anim-soft {
  animation: bb-wc-teaser-soft 0.5s ease-out;
}

.bb-wc__teaser.is-dismissing .bb-wc__teaser-main {
  animation: bb-wc-teaser-fade-out 0.18s ease-in forwards;
}

.bb-wc__teaser-main::before {
  content: "";
  position: absolute;
  width: 0;
  height: 0;
  border-style: solid;
  background: transparent;
  pointer-events: none;
}

.bb-wc__teaser-main::after {
  content: "";
  position: absolute;
  width: 0;
  height: 0;
  border-style: solid;
  background: transparent;
  pointer-events: none;
}

.bb-wc--bottom-right .bb-wc__teaser-main::before {
  right: 18px;
  bottom: -8px;
  border-width: 8px 7px 0 7px;
  border-color: var(--bb-wc-border) transparent transparent transparent;
}

.bb-wc--bottom-right .bb-wc__teaser-main::after {
  right: 19px;
  bottom: -6px;
  border-width: 6px 6px 0 6px;
  border-color: #fff transparent transparent transparent;
}

.bb-wc--bottom-left .bb-wc__teaser-main::before {
  left: 18px;
  bottom: -8px;
  border-width: 8px 7px 0 7px;
  border-color: var(--bb-wc-border) transparent transparent transparent;
}

.bb-wc--bottom-left .bb-wc__teaser-main::after {
  left: 19px;
  bottom: -6px;
  border-width: 6px 6px 0 6px;
  border-color: #fff transparent transparent transparent;
}

.bb-wc--top-right .bb-wc__teaser-main::before {
  right: 18px;
  top: -8px;
  border-width: 0 7px 8px 7px;
  border-color: transparent transparent var(--bb-wc-border) transparent;
}

.bb-wc--top-right .bb-wc__teaser-main::after {
  right: 19px;
  top: -6px;
  border-width: 0 6px 6px 6px;
  border-color: transparent transparent #fff transparent;
}

.bb-wc--top-left .bb-wc__teaser-main::before {
  left: 18px;
  top: -8px;
  border-width: 0 7px 8px 7px;
  border-color: transparent transparent var(--bb-wc-border) transparent;
}

.bb-wc--top-left .bb-wc__teaser-main::after {
  left: 19px;
  top: -6px;
  border-width: 0 6px 6px 6px;
  border-color: transparent transparent #fff transparent;
}

.bb-wc__teaser-close {
  position: absolute;
  top: 0;
  bottom: 0;
  right: 8px;
  z-index: 2;
  width: 22px;
  height: 22px;
  margin: auto 0;
  padding: 0;
  border: 0;
  border-radius: 999px;
  background: rgba(26, 36, 28, 0.08);
  color: var(--bb-wc-muted);
  font-size: 15px;
  line-height: 1;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transform: none;
}

.bb-wc__teaser-close:hover,
.bb-wc__teaser-close:focus-visible {
  background: rgba(26, 36, 28, 0.14);
  color: var(--bb-wc-ink);
  outline: none;
}

.bb-wc__teaser[hidden] {
  display: none !important;
}

.bb-wc__teaser-main:hover,
.bb-wc__teaser-main:focus-visible {
  transform: translateY(-2px);
  box-shadow: 0 12px 28px rgba(15, 26, 20, 0.18);
  outline: none;
}

.bb-wc--top-right .bb-wc__teaser-main:hover,
.bb-wc--top-right .bb-wc__teaser-main:focus-visible,
.bb-wc--top-left .bb-wc__teaser-main:hover,
.bb-wc--top-left .bb-wc__teaser-main:focus-visible {
  transform: translateY(2px);
}

.bb-wc__teaser-text {
  display: -webkit-box;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
  line-clamp: 2;
  overflow: hidden;
  position: relative;
  z-index: 1;
  word-break: break-word;
}

.bb-wc.is-panel-open .bb-wc__teaser {
  display: none !important;
}

@keyframes bb-wc-teaser-pop {
  from {
    opacity: 0;
    transform: translateY(10px) scale(0.94);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-pop-top {
  from {
    opacity: 0;
    transform: translateY(-10px) scale(0.94);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-slide {
  from {
    opacity: 0;
    transform: translateX(16px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-slide-left {
  from {
    opacity: 0;
    transform: translateX(-16px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-slide-top {
  from {
    opacity: 0;
    transform: translateX(16px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-slide-top-left {
  from {
    opacity: 0;
    transform: translateX(-16px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-fade-scale {
  from {
    opacity: 0;
    transform: scale(0.96);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-bounce {
  0% {
    opacity: 0;
    transform: scale(0.86);
  }
  55% {
    opacity: 1;
    transform: scale(1.04);
  }
  100% {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-wiggle {
  0% {
    opacity: 0;
    transform: translateY(8px) rotate(-3deg) scale(0.96);
  }
  40% {
    opacity: 1;
    transform: translateY(0) rotate(2deg) scale(1.02);
  }
  70% {
    transform: rotate(-1.5deg) scale(1);
  }
  100% {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-rise {
  from {
    opacity: 0;
    transform: translateY(18px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-rise-top {
  from {
    opacity: 0;
    transform: translateY(-18px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-soft {
  from {
    opacity: 0;
    transform: translateY(4px) scale(0.99);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@keyframes bb-wc-teaser-fade-out {
  from {
    opacity: 1;
  }
  to {
    opacity: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .bb-wc__teaser-main--anim-pop,
  .bb-wc__teaser-main--anim-slide,
  .bb-wc__teaser-main--anim-fade-scale,
  .bb-wc__teaser-main--anim-bounce,
  .bb-wc__teaser-main--anim-wiggle,
  .bb-wc__teaser-main--anim-rise,
  .bb-wc__teaser-main--anim-soft,
  .bb-wc__teaser.is-dismissing .bb-wc__teaser-main {
    animation: none !important;
  }
}

.bb-wc__launcher {
  position: relative;
  z-index: 2;
  flex-shrink: 0;
  overflow: visible;
  width: 56px;
  height: 56px;
  border: 0;
  border-radius: 50%;
  background: linear-gradient(145deg, var(--bb-wc-accent), var(--bb-wc-accent-2));
  box-shadow: var(--bb-wc-shadow);
  cursor: pointer;
  display: grid;
  place-items: center;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.bb-wc__badge {
  position: absolute;
  top: -5px;
  right: -5px;
  z-index: 1;
  box-sizing: border-box;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 20px;
  height: 20px;
  padding: 0 4px;
  border: 2px solid #fff;
  border-radius: 999px;
  background: #c45c26;
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  line-height: 1;
  white-space: nowrap;
  box-shadow: 0 2px 6px rgba(15, 26, 20, 0.28);
  pointer-events: none;
}

.bb-wc__badge[hidden] {
  display: none !important;
}

.bb-wc__launcher:hover,
.bb-wc__launcher:focus-visible {
  transform: translateY(-2px) scale(1.03);
  box-shadow: 0 22px 56px rgba(15, 26, 20, 0.34);
  outline: none;
}

@keyframes bb-wc-launcher-shake {
  0%,
  100% {
    transform: translateX(0);
  }
  15% {
    transform: translateX(calc(var(--bb-wc-shake-amp, 4px) * -1))
      rotate(calc(var(--bb-wc-shake-rot, 4deg) * -1));
  }
  30% {
    transform: translateX(var(--bb-wc-shake-amp, 4px)) rotate(var(--bb-wc-shake-rot, 4deg));
  }
  45% {
    transform: translateX(calc(var(--bb-wc-shake-amp, 4px) * -0.75))
      rotate(calc(var(--bb-wc-shake-rot, 4deg) * -0.75));
  }
  60% {
    transform: translateX(calc(var(--bb-wc-shake-amp, 4px) * 0.75))
      rotate(calc(var(--bb-wc-shake-rot, 4deg) * 0.75));
  }
  75% {
    transform: translateX(calc(var(--bb-wc-shake-amp, 4px) * -0.25))
      rotate(calc(var(--bb-wc-shake-rot, 4deg) * -0.25));
  }
}

.bb-wc__launcher.bb-wc__launcher--unread-attn {
  animation: bb-wc-launcher-shake 0.55s ease-in-out;
}

@media (prefers-reduced-motion: reduce) {
  .bb-wc__launcher.bb-wc__launcher--unread-attn {
    animation: none;
  }
}

.bb-wc__launcher-icon {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  color: #fff;
}

.bb-wc__launcher-icon--emoji {
  width: auto;
  height: auto;
  font-size: 22px;
  line-height: 1;
}

.bb-wc__launcher-icon--vector {
  color: #fff;
}

.bb-wc__launcher-icon--vector .bb-wc__vector-icon,
.bb-wc__vector-icon {
  display: block;
  width: 100%;
  height: 100%;
}

.bb-wc__launcher-icon--media {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  object-fit: cover;
  display: block;
}

.bb-wc__panel {
  position: absolute;
  width: min(380px, calc(100vw - 32px));
  height: min(560px, calc(100vh - 120px));
  display: flex;
  flex-direction: column;
  background:
    radial-gradient(120% 80% at 100% 0%, rgba(47, 107, 79, 0.12), transparent 55%),
    linear-gradient(180deg, #fbfaf7 0%, var(--bb-wc-panel) 100%);
  border: 1px solid var(--bb-wc-border);
  border-radius: 16px;
  box-shadow: var(--bb-wc-shadow);
  overflow: hidden;
  animation: bb-wc-rise 0.22s ease;
}

.bb-wc--bottom-right .bb-wc__panel {
  right: 0;
  bottom: calc(100% + 16px);
  left: auto;
  top: auto;
}

.bb-wc--bottom-left .bb-wc__panel {
  left: 0;
  bottom: calc(100% + 16px);
  right: auto;
  top: auto;
}

.bb-wc--top-right .bb-wc__panel {
  right: 0;
  top: calc(100% + 16px);
  left: auto;
  bottom: auto;
}

.bb-wc--top-left .bb-wc__panel {
  left: 0;
  top: calc(100% + 16px);
  right: auto;
  bottom: auto;
}

.bb-wc__panel[hidden] {
  display: none !important;
}

@keyframes bb-wc-rise {
  from {
    opacity: 0;
    transform: translateY(10px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.bb-wc__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 14px 12px;
  background: linear-gradient(135deg, var(--bb-wc-accent-2), var(--bb-wc-accent));
  color: #fff;
}

.bb-wc__header-text {
  min-width: 0;
  flex: 1;
}

.bb-wc__title-row {
  display: flex;
  align-items: center;
  gap: 6px;
}

.bb-wc__title {
  display: block;
  font-size: 15px;
  font-weight: 650;
}

.bb-wc__title-row .bb-wc__title {
  display: inline;
}

.bb-wc__subtitle {
  display: block;
  margin-top: 2px;
  font-size: 12px;
  opacity: 0.85;
}

.bb-wc__subtitle:empty {
  display: none;
}

.bb-wc__close {
  border: 0;
  background: rgba(255, 255, 255, 0.14);
  color: #fff;
  width: 28px;
  height: 28px;
  border-radius: 8px;
  font-size: 18px;
  line-height: 1;
  cursor: pointer;
}

.bb-wc__close:hover,
.bb-wc__close:focus-visible {
  background: rgba(255, 255, 255, 0.22);
  outline: none;
}

.bb-wc__sound-toggle {
  border: 0;
  background: transparent;
  color: #fff;
  width: 24px;
  height: 24px;
  border-radius: 6px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  flex-shrink: 0;
  opacity: 0.92;
}

.bb-wc__sound-toggle:hover,
.bb-wc__sound-toggle:focus-visible {
  background: rgba(255, 255, 255, 0.14);
  opacity: 1;
  outline: none;
}

.bb-wc__sound-toggle-icon {
  display: block;
  width: 20px;
  height: 20px;
}

.bb-wc__sound-toggle-icon[hidden] {
  display: none !important;
}

.bb-wc__header-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

.bb-wc__end-chat {
  border: 0;
  background: transparent;
  color: rgba(255, 255, 255, 0.92);
  font: inherit;
  font-size: 12px;
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 2px;
  cursor: pointer;
  padding: 4px 2px;
  white-space: nowrap;
}

.bb-wc__end-chat:hover,
.bb-wc__end-chat:focus-visible {
  color: #fff;
  outline: none;
}

.bb-wc__end-chat[hidden] {
  display: none !important;
}

.bb-wc__after-hours,
.bb-wc__conn {
  flex-shrink: 0;
  padding: 10px 14px;
  font-size: 12px;
  line-height: 1.45;
  color: var(--bb-wc-ink);
}

.bb-wc__after-hours {
  background: rgba(47, 107, 79, 0.1);
  border-bottom: 1px solid var(--bb-wc-border);
  color: var(--bb-wc-accent-2);
}

.bb-wc__conn {
  background: rgba(196, 92, 38, 0.12);
  border-bottom: 1px solid rgba(196, 92, 38, 0.22);
  color: #7a3a18;
}

.bb-wc__after-hours[hidden],
.bb-wc__conn[hidden] {
  display: none !important;
}

.bb-wc__body {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.bb-wc__landing {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  flex: 1;
  min-height: 0;
  overflow: auto;
}

.bb-wc__landing-greeting {
  display: block;
}

.bb-wc__landing-bubble {
  background: var(--bb-wc-staff);
  border: 1px solid var(--bb-wc-border);
  border-radius: 12px;
  padding: 10px 12px;
  box-shadow: 0 1px 2px rgba(15, 26, 20, 0.06);
}

.bb-wc__landing-bubble-meta {
  font-size: 11px;
  font-weight: 650;
  color: var(--bb-wc-muted);
  margin-bottom: 4px;
}

.bb-wc__landing-bubble-text {
  font-size: 14px;
  color: var(--bb-wc-ink);
  white-space: pre-wrap;
  word-break: break-word;
}

.bb-wc__landing-bubble-text a,
.bb-wc__text a {
  color: var(--bb-wc-accent);
  text-decoration: underline;
  text-underline-offset: 2px;
  text-decoration-thickness: 1px;
}

.bb-wc__landing-bubble-text a:hover,
.bb-wc__landing-bubble-text a:focus-visible,
.bb-wc__text a:hover,
.bb-wc__text a:focus-visible {
  color: var(--bb-wc-accent-2);
}

.bb-wc__row--visitor .bb-wc__text a {
  color: var(--bb-wc-accent-2);
}

.bb-wc__row--visitor .bb-wc__text a:hover,
.bb-wc__row--visitor .bb-wc__text a:focus-visible {
  color: var(--bb-wc-accent);
}

.bb-wc__hours {
  border: 1px solid var(--bb-wc-border);
  border-radius: 10px;
  background: rgba(47, 107, 79, 0.06);
  overflow: hidden;
}

.bb-wc__hours-toggle {
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 8px;
  width: 100%;
  margin: 0;
  padding: 10px 12px;
  border: 0;
  background: transparent;
  color: var(--bb-wc-ink);
  font: inherit;
  font-size: 12px;
  text-align: left;
  cursor: pointer;
}

.bb-wc__hours-status {
  display: inline-flex;
  align-items: center;
  padding: 2px 8px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 700;
}

.bb-wc__hours-status.is-open {
  background: rgba(47, 107, 79, 0.16);
  color: var(--bb-wc-accent-2);
}

.bb-wc__hours-status.is-closed {
  background: rgba(179, 45, 46, 0.12);
  color: #7a2a2b;
}

.bb-wc__hours-label {
  font-weight: 600;
  color: var(--bb-wc-accent-2);
}

.bb-wc__hours-chevron {
  width: 8px;
  height: 8px;
  border-right: 2px solid var(--bb-wc-muted);
  border-bottom: 2px solid var(--bb-wc-muted);
  transform: rotate(45deg);
  transition: transform 0.15s ease;
  margin-top: -4px;
  flex-shrink: 0;
}

.bb-wc__hours-toggle[aria-expanded="true"] .bb-wc__hours-chevron {
  transform: rotate(225deg);
  margin-top: 2px;
}

.bb-wc__hours-summary {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  padding: 10px 12px;
  font-size: 12px;
  font-weight: 600;
  color: var(--bb-wc-accent-2);
}

.bb-wc__hours-summary-icon {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 18px;
  height: 18px;
  font-size: 16px;
  line-height: 1;
  opacity: 0.85;
  overflow: hidden;
  border-radius: 4px;
}

.bb-wc__hours-summary-icon img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.bb-wc__hours-summary-icon .bb-wc__vector-icon {
  display: block;
  width: 16px;
  height: 16px;
}

.bb-wc__hours-summary-icon[hidden] {
  display: none !important;
}

.bb-wc__hours-summary-text {
  min-width: 0;
}

.bb-wc__hours-panel {
  padding: 0 12px 10px;
  border-top: 1px solid var(--bb-wc-border);
}

.bb-wc__hours-row {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  padding: 6px 0 0;
  font-size: 11px;
  color: var(--bb-wc-muted);
}

.bb-wc__hours-empty {
  margin: 8px 0 0;
  font-size: 11px;
  color: var(--bb-wc-muted);
}

.bb-wc__bot {
  display: flex;
  flex-direction: column;
  gap: 8px;
  min-height: 0;
}

.bb-wc__bot-log {
  display: flex;
  flex-direction: column;
  gap: 8px;
  max-height: 220px;
  overflow: auto;
}

.bb-wc__bot-row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  max-width: 92%;
}

.bb-wc__bot-row--visitor {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.bb-wc__bot-row--staff {
  align-self: flex-start;
}

.bb-wc__bot-bubble {
  max-width: 92%;
  border-radius: 12px;
  padding: 8px 10px;
  font-size: 13px;
  line-height: 1.4;
  word-break: break-word;
}

.bb-wc__bot-row--visitor .bb-wc__bot-bubble {
  background: var(--bb-wc-visitor);
  color: var(--bb-wc-ink);
}

.bb-wc__bot-row--staff .bb-wc__bot-bubble {
  background: #fff;
  border: 1px solid var(--bb-wc-border);
  color: var(--bb-wc-ink);
}

.bb-wc__bot-meta {
  font-size: 11px;
  font-weight: 650;
  color: var(--bb-wc-muted);
  margin-bottom: 3px;
}

.bb-wc__bot-text a {
  color: var(--bb-wc-accent-2);
  text-decoration: underline;
  text-underline-offset: 2px;
  text-decoration-thickness: 1px;
}

.bb-wc__bot-text a:hover,
.bb-wc__bot-text a:focus-visible {
  color: var(--bb-wc-accent);
}

.bb-wc__bot-typing {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 4px 2px;
}

.bb-wc__chip-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.bb-wc__chip {
  border: 1px solid var(--bb-wc-border);
  border-radius: 999px;
  background: #fff;
  color: var(--bb-wc-ink);
  font: inherit;
  font-size: 13px;
  font-weight: 600;
  padding: 8px 14px;
  cursor: pointer;
  text-align: left;
  transition: background 0.15s ease, border-color 0.15s ease, color 0.15s ease;
}

.bb-wc__chip:hover,
.bb-wc__chip:focus-visible {
  background: var(--bb-wc-visitor);
  border-color: rgba(47, 107, 79, 0.35);
  color: var(--bb-wc-accent-2);
  outline: none;
}

.bb-wc__chip.is-selected {
  background: var(--bb-wc-visitor);
  border-color: var(--bb-wc-accent);
  color: var(--bb-wc-accent-2);
  box-shadow: inset 0 0 0 1px var(--bb-wc-accent);
}

.bb-wc__connect {
  border: 0;
  border-radius: 10px;
  background: linear-gradient(145deg, var(--bb-wc-accent), var(--bb-wc-accent-2));
  color: #fff;
  font: inherit;
  font-size: 14px;
  font-weight: 650;
  padding: 12px 14px;
  cursor: pointer;
  width: 100%;
  margin-top: 4px;
}

.bb-wc__connect:hover,
.bb-wc__connect:focus-visible {
  filter: brightness(1.05);
  outline: none;
}

.bb-wc__guest {
  padding: 16px;
  display: grid;
  gap: 12px;
}

.bb-wc__back {
  justify-self: start;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border: 0;
  background: transparent;
  color: var(--bb-wc-accent-2);
  font: inherit;
  font-size: 13px;
  font-weight: 650;
  padding: 2px 0;
  cursor: pointer;
}

.bb-wc__back-arrow {
  width: 7px;
  height: 7px;
  border-left: 2px solid currentColor;
  border-bottom: 2px solid currentColor;
  transform: rotate(45deg);
  flex-shrink: 0;
}

.bb-wc__back:hover,
.bb-wc__back:focus-visible {
  text-decoration: underline;
  outline: none;
}

.bb-wc__guest-lead {
  margin: 0;
  font-size: 13px;
  line-height: 1.45;
  color: var(--bb-wc-muted);
  font-weight: 500;
}

/* display:grid/flex above beats the native [hidden] rule without !important */
.bb-wc__guest[hidden],
.bb-wc__thread[hidden],
.bb-wc__composer[hidden],
.bb-wc__landing[hidden],
.bb-wc__hours[hidden],
.bb-wc__hours-summary[hidden],
.bb-wc__hours-week[hidden],
.bb-wc__hours-panel[hidden],
.bb-wc__landing-greeting[hidden],
.bb-wc__bot[hidden],
.bb-wc__bot-typing[hidden] {
  display: none !important;
}

.bb-wc__field {
  display: grid;
  gap: 4px;
  font-size: 12px;
  font-weight: 600;
  color: var(--bb-wc-muted);
}

.bb-wc__field em {
  font-weight: 400;
  font-style: normal;
}

.bb-wc__field input {
  border: 1px solid var(--bb-wc-border);
  border-radius: 8px;
  padding: 9px 10px;
  font-size: 14px;
  color: var(--bb-wc-ink);
  background: #fff;
}

.bb-wc__btn,
.bb-wc__send {
  border: 0;
  border-radius: 8px;
  background: var(--bb-wc-accent);
  color: #fff;
  font-weight: 600;
  padding: 10px 14px;
  cursor: pointer;
}

.bb-wc__btn:hover,
.bb-wc__send:hover {
  background: var(--bb-wc-accent-2);
}

.bb-wc__thread {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.bb-wc__thread-main {
  position: relative;
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.bb-wc__messages {
  flex: 1;
  overflow: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.bb-wc__thread-status {
  margin: auto;
  padding: 12px 16px;
  max-width: 260px;
  text-align: center;
  font-size: 13px;
  line-height: 1.4;
  color: var(--bb-wc-muted);
}

.bb-wc__new-msgs {
  position: absolute;
  left: 50%;
  bottom: 10px;
  z-index: 2;
  transform: translateX(-50%);
  border: 0;
  border-radius: 999px;
  padding: 7px 12px;
  background: var(--bb-wc-accent);
  color: #fff;
  font: inherit;
  font-size: 12px;
  font-weight: 650;
  line-height: 1.2;
  white-space: nowrap;
  box-shadow: 0 8px 20px rgba(15, 26, 20, 0.18);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 5px;
}

.bb-wc__new-msgs-icon {
  display: block;
  width: 14px;
  height: 14px;
  flex-shrink: 0;
  opacity: 0.92;
}

.bb-wc__new-msgs-text {
  display: inline-block;
}

.bb-wc__new-msgs:hover,
.bb-wc__new-msgs:focus-visible {
  background: var(--bb-wc-accent-2);
  outline: none;
}

.bb-wc__new-msgs[hidden] {
  display: none !important;
}

.bb-wc__day-sep {
  align-self: center;
  margin: 4px 0;
  padding: 3px 10px;
  border-radius: 999px;
  background: rgba(26, 36, 28, 0.06);
  color: var(--bb-wc-muted);
  font-size: 11px;
  font-weight: 650;
  letter-spacing: 0.02em;
  line-height: 1.3;
}

.bb-wc__row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  max-width: 92%;
}

.bb-wc__row--staff {
  align-self: flex-start;
}

.bb-wc__row--visitor {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.bb-wc__avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  flex-shrink: 0;
  object-fit: cover;
  background: #cfd8d2;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  line-height: 1;
  overflow: hidden;
}

.bb-wc__avatar--staff {
  background: #fff;
  border: 1px solid var(--bb-wc-border);
}

.bb-wc__avatar--visitor {
  background: linear-gradient(145deg, #c9d5ce, #aebbb4);
  color: rgba(26, 36, 28, 0.72);
}

.bb-wc__avatar--visitor svg,
.bb-wc__avatar-svg {
  display: block;
  width: 16px;
  height: 16px;
}

.bb-wc__avatar img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.bb-wc__bubble {
  border-radius: 14px;
  padding: 8px 11px;
  background: var(--bb-wc-staff);
  border: 1px solid var(--bb-wc-border);
  box-shadow: 0 1px 0 rgba(0, 0, 0, 0.03);
  user-select: none;
  -webkit-user-select: none;
  touch-action: manipulation;
}

.bb-wc__row--visitor .bb-wc__bubble {
  background: var(--bb-wc-visitor);
  border-color: transparent;
}

.bb-wc__stack {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  min-width: 0;
  max-width: 100%;
}

.bb-wc__row--visitor .bb-wc__stack {
  align-items: flex-end;
}

.bb-wc__reactions {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 4px;
  max-width: 100%;
}

.bb-wc__reaction-chip {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  margin: 0;
  padding: 2px 7px;
  border: 1px solid var(--bb-wc-border);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.92);
  color: var(--bb-wc-ink);
  font: inherit;
  font-size: 13px;
  line-height: 1.2;
  cursor: pointer;
  box-shadow: 0 1px 0 rgba(0, 0, 0, 0.04);
}

.bb-wc__reaction-chip:hover,
.bb-wc__reaction-chip:focus-visible {
  border-color: rgba(47, 107, 79, 0.45);
  outline: none;
}

.bb-wc__reaction-chip--mine {
  background: rgba(47, 107, 79, 0.12);
  border-color: rgba(47, 107, 79, 0.35);
}

.bb-wc__reaction-count {
  font-size: 11px;
  font-weight: 650;
  color: var(--bb-wc-muted);
}

.bb-wc__reaction-picker {
  position: absolute;
  z-index: 5;
  min-width: 220px;
  padding: 8px;
  border: 1px solid var(--bb-wc-border);
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 10px 28px rgba(15, 26, 20, 0.18);
}

.bb-wc__reaction-picker-row {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
}

.bb-wc__reaction-picker-btn {
  width: 36px;
  height: 36px;
  margin: 0;
  padding: 0;
  border: 0;
  border-radius: 8px;
  background: transparent;
  font-size: 20px;
  line-height: 1;
  cursor: pointer;
}

.bb-wc__reaction-picker-btn:hover,
.bb-wc__reaction-picker-btn:focus-visible {
  background: rgba(47, 107, 79, 0.1);
  outline: none;
}

.bb-wc__reaction-picker-custom {
  display: flex;
  gap: 6px;
  margin-top: 8px;
}

.bb-wc__reaction-picker-input {
  flex: 1;
  min-width: 0;
  margin: 0;
  padding: 6px 8px;
  border: 1px solid var(--bb-wc-border);
  border-radius: 8px;
  background: #fff;
  color: var(--bb-wc-ink);
  font: inherit;
  font-size: 13px;
}

.bb-wc__reaction-picker-go {
  margin: 0;
  padding: 6px 10px;
  border: 0;
  border-radius: 8px;
  background: var(--bb-wc-accent);
  color: #fff;
  font: inherit;
  font-size: 12px;
  font-weight: 650;
  cursor: pointer;
}

.bb-wc__reaction-picker-go:hover,
.bb-wc__reaction-picker-go:focus-visible {
  background: var(--bb-wc-accent-2);
  outline: none;
}

.bb-wc__meta {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 3px;
  font-size: 11px;
  font-weight: 650;
  color: var(--bb-wc-muted);
}

.bb-wc__text {
  white-space: pre-wrap;
  word-break: break-word;
}

.bb-wc__footer {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
  margin-top: 5px;
  font-size: 10px;
  line-height: 1.2;
  color: var(--bb-wc-muted);
}

.bb-wc__time {
  min-width: 0;
}

.bb-wc__time[hidden] {
  display: none !important;
}

.bb-wc__status {
  margin-left: auto;
  font-weight: 600;
  letter-spacing: 0.01em;
  white-space: nowrap;
}

.bb-wc__row--visitor .bb-wc__footer {
  color: var(--bb-wc-accent-2);
}

.bb-wc__row--staff .bb-wc__status {
  font-weight: 550;
}

.bb-wc__typing {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 0 14px 10px;
}

.bb-wc__typing[hidden] {
  display: none !important;
}

.bb-wc__dots {
  display: inline-flex;
  gap: 4px;
  padding: 8px 10px;
  background: #fff;
  border: 1px solid var(--bb-wc-border);
  border-radius: 999px;
}

.bb-wc__dots i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--bb-wc-muted);
  display: block;
  animation: bb-wc-dot 1.2s infinite ease-in-out;
}

.bb-wc__dots i:nth-child(2) {
  animation-delay: 0.15s;
}

.bb-wc__dots i:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes bb-wc-dot {
  0%,
  80%,
  100% {
    opacity: 0.35;
    transform: translateY(0);
  }
  40% {
    opacity: 1;
    transform: translateY(-2px);
  }
}

.bb-wc__composer {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--bb-wc-border);
  background: rgba(255, 255, 255, 0.72);
}

.bb-wc__composer textarea {
  resize: none;
  border: 1px solid var(--bb-wc-border);
  border-radius: 10px;
  padding: 9px 10px;
  min-height: 40px;
  max-height: 96px;
  font: inherit;
  color: var(--bb-wc-ink);
}

.bb-wc__error {
  margin: 0;
  color: #8a1f1f;
  font-size: 12px;
  grid-column: 1 / -1;
}

.bb-wc__error[hidden] {
  display: none !important;
}

@media (max-width: 480px) {
  .bb-wc--bottom-right {
    right: max(var(--bb-wc-inset-x), env(safe-area-inset-right, 0px));
    bottom: max(var(--bb-wc-inset-y), env(safe-area-inset-bottom, 0px));
  }

  .bb-wc--bottom-left {
    left: max(var(--bb-wc-inset-x), env(safe-area-inset-left, 0px));
    bottom: max(var(--bb-wc-inset-y), env(safe-area-inset-bottom, 0px));
  }

  .bb-wc--top-right {
    right: max(var(--bb-wc-inset-x), env(safe-area-inset-right, 0px));
    top: max(var(--bb-wc-inset-y), env(safe-area-inset-top, 0px));
  }

  .bb-wc--top-left {
    left: max(var(--bb-wc-inset-x), env(safe-area-inset-left, 0px));
    top: max(var(--bb-wc-inset-y), env(safe-area-inset-top, 0px));
  }

  .bb-wc__panel {
    position: fixed;
    inset: 0;
    right: 0;
    bottom: 0;
    width: 100%;
    height: 100%;
    height: 100dvh;
    max-height: none;
    border-radius: 0;
    border: 0;
    padding-top: env(safe-area-inset-top, 0px);
    padding-right: env(safe-area-inset-right, 0px);
    padding-bottom: env(safe-area-inset-bottom, 0px);
    padding-left: env(safe-area-inset-left, 0px);
  }
}