Our Return Policy.

Our goal is to improve quality of life for all members of the Humble Root family. We will strive to make the return process as painless as possible.

All returns must go through the Humble Root dispatch. Couriers do not have the authority to approve returns. Please fill out a Return & Exchange Request form below (Response takes 1 Business Day). You may also call/text the dispatch at (916) 793-5182 or email orders@humbleroot.com for any questions.

"

Defective

  • Item must be returned within 3 days from purchase to be eligible for refund or exchange
  • Must have original packaging and product​
  • Refund or exchange will be brought to customer at no additional costs​
  • All refunds or exchanges will be processed and delivered within one business day of request approval.​
  • If requested item is out of stock, replacement item must be of equal or lesser value at full retail price. Excluding sale or promotional items.​
"

Unopened Products

  • Item must be new and sealed.
  • Item must come with complete packaging.
  • If requested item is out of stock, replacement item must be of equal or lesser value at full retail price. Excluding sale or promotional items.
  • We charge a $10 restocking fee for returned items. The $10 fee will be waived with a new purchase that meets the minimum delivery amount.​
  • No refund or exchange is available for smoking accessories.​ If requested item is out of stock, replacement item must be of equal or lesser value at full retail price. Excluding sale or promotional items.​
  • We reserve the right to deny any refund or exchange.​

Get 10% off your first order!

Use the coupon “SAVE10” at checkout.

Saravanaleslie
by Saravanaleslie
⭐⭐⭐⭐⭐
I ordered at 8:30 and received my order about 45 minutes after. My apartment complex is a bit tricky to get into but our courier Billy still made it without a hitch! He was great with communication and very professional. Thank you Humbleroot and thank you Billy!
rudyricoii
by rudyricoii
⭐⭐⭐⭐⭐
Thanks Cassidy 😬
doug9317
by doug9317
⭐⭐⭐⭐⭐
huble and kind
caliweedkilla420
by caliweedkilla420
⭐⭐⭐⭐⭐
The delivery guy Rudy was very professional. The product was good definitely will buy from and recommend humble root.
Dropit
by Dropit
⭐⭐⭐⭐⭐
Wonderful seamless experience thanks Carlos your the man.

Create Account

Have an account already? Login Here

Account Info

Recreational
Medical

Personal Info

Medical

ID

Enter your zip code below
to see if we deliver to your area.