Our Return Policy.

Our goal is to improve quality of life for all members of the Humble Root family. We will strive to make the return process as painless as possible.

All returns must go through the Humble Root dispatch. Couriers do not have the authority to approve returns. Please fill out a Return & Exchange Request form below (Response takes 1 Business Day). You may also call/text the dispatch at (916) 793-5182 or email orders@humbleroot.com for any questions.

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Defective

  • Item must be returned within 3 days from purchase to be eligible for refund or exchange
  • Must have original packaging and product​
  • Refund or exchange will be brought to customer at no additional costs​
  • All refunds or exchanges will be processed and delivered within one business day of request approval.​
  • If requested item is out of stock, replacement item must be of equal or lesser value at full retail price. Excluding sale or promotional items.​
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Unsatisfied

  • If requested item is out of stock, replacement item must be of equal or lesser value at full retail price. Excluding sale or promotional items.​
  • Item must be new and sealed.
  • Item must come with complete packaging.
  • We charge a $10 restocking fee for returned items. The $10 fee will be waived with a new purchase that meets the minimum delivery amount.​
  • No refund or exchange is available for smoking accessories.​ If requested item is out of stock, replacement item must be of equal or lesser value at full retail price. Excluding sale or promotional items.​
  • We reserve the right to deny any refund or exchange.​

Get 10% off your first order!

Use the coupon “SAVE10” at checkout.

rudyricoii
by rudyricoii
⭐⭐⭐⭐⭐
Thanks Cassidy 😬
doug9317
by doug9317
⭐⭐⭐⭐⭐
huble and kind
caliweedkilla420
by caliweedkilla420
⭐⭐⭐⭐⭐
The delivery guy Rudy was very professional. The product was good definitely will buy from and recommend humble root.
Dropit
by Dropit
⭐⭐⭐⭐⭐
Wonderful seamless experience thanks Carlos your the man.
Steven2234
by Steven2234
⭐⭐⭐⭐⭐
Great service fast best wax around thanks cassidy an all humble root

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