Fast answers to
common questions.

Got questions? Chances are they have already been answered! Save some time by browsing the list of frequently asked questions below. If you still need help, feel free to contact us any time.

I'm new. How do I get started?

First of all, welcome to Humble Root! Getting started it easy. Simply visit our menu and start shopping! When you’re ready to checkout, you will be asked to create an account. You’ll have to upload a picture of your government issued ID. A separate photo of your physician’s recommendation is required for medical patients.

What is the average delivery time?

Once an order is finalized, delivery to your hands is approximately one hour and a half to four hours.

What are your hours of operation?

9AM – 9PM, 7 Days a Week!

Is it possible to leave the delivery at my door?

Unfortunately we cannot leave the delivery at the door. Due to compliance we must deliver to the Humble Root member who placed the order and verify the member’s government issued ID.

What is the minimum for delivery?

The minimum for delivery is $43 after applicable tax.

Does Humble Root have taxes or delivery fees?

Due to the new regulations, all members will be required to pay 8.75% sales tax for CA unless the member has a state issued MMIC. The sales tax will be calculated and shown at checkout when ordered through humbleroot.com. Sales tax may not be included when using third party sites such as weedmaps. Humble Root does not charge a delivery fee. All orders must meet the $43 minimum after taxes have been applied.

Does Humble Root have a Referral Program?

We do! As an existing customer you receive $10 in credit upon completion of a first delivery to a new member. They will also in turn have $5 to spend on their first order. The orders both must still meet our minimum after credit has been applied. Please provide the full name in the order notes to receive credit.

Does Humble Root have a Rewards Program?

Yes we do! Our Loyalty Rewards Program is in the form of Kush Coins that you receive with every order placed through our website humbleroot.com. Receive 1 Kush Coin for every dollar spent. Rewards will be redeemable once a point threshold. Every review you leave on our product pages will grant you 10 points!

  • 100 Points – $1 Credit
  • 200 Points – $2 Credit
  • 500 Points – $5 Credit
  • 1000 Points – $10 Credit
  • 2000 Points – $20 Credit
  • 4000 Points – $40 Credit
  • 6000 Points – $60 Credit
  • 8000 Points – $80 Credit
  • 10000 Points – $100 Credit
What is your Return or Exchange Policy?

While we stand by the quality of all the products we sell, we understand that things happen. If you have any questions please call/text us at (916) 793-5182 to speak with our Dispatch, you can also view our Return Policy Here

Get 10% off your first order!

Use the coupon “SAVE10” at checkout.

Steven2234
by Steven2234
⭐⭐⭐⭐⭐
Great service fast best wax around thanks cassidy an all humble root
rcciii
by rcciii
⭐⭐⭐⭐⭐
Just received my order from Rudy, great customer service and fast timing makes more the perfect delivery service experience. Thanks for the help
notjames420
by notjames420
⭐⭐⭐⭐⭐
First delivery service I tried and the only one I'm sticking with. Hella options and excellent times. Love the pineapple fam 🍍
it_be_nicky_c
by it_be_nicky_c
⭐⭐⭐⭐⭐
My boy Rudy dropped off the product in a timely fashion...top notch service...
Tinthippie
by Tinthippie
⭐⭐⭐⭐⭐
1st time customer and I’ll definitely be returning. Also product was as shown and driver was awesome as well..

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